Because your safety deserves more than the minimum.
Do you have a question about the warranty?
Which products are covered by the BERING warranty?
The 5-year warranty covers jackets, blouson, and PPE pants (Personal Protective Equipment).
Gloves, shoes, and other equipment only benefit from the 2-year legal warranty.
Our experts evaluate each request with fairness and transparency, taking into account the natural wear and tear related to use
What to do in case of a defect on a BERING garment?
In case of a defect, BERING offers a free repair or replacement, at its discretion.
What are the conditions to benefit from the warranty?
You must present valid proof of purchase from an authorized dealer BERING.
The warranty starts from the day of purchase and cannot be transferred; it only concerns the original owner of the garment.
The warranty will always start from the initial purchase date, with no extension in case of exchange or repair.
Garments approved for examination and/or repair must be cleaned and returned after removing liners and protections.
Please ensure the product is clean before returning it to us.
If the garment needs to be cleaned before it can be repaired, maintenance fees will be applied.
Is the BERING warranty void if I have my equipment repaired elsewhere?
Yes, any intervention caused by an unauthorized third party voids the warranty.
Do I have to pay fees when making a claim?
Maintenance fees may apply if garment cleaning is necessary before intervention.
Clean garment, linings/straps/protections removed.
Which people can make a return directly via the website?
Buyers residing in Germany, Austria, Belgium, Spain, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Bulgaria, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Sweden, and the Czech Republic can make their returns directly via our website.
For buyers residing outside these countries, we invite you to contact the store where you made your purchase to benefit from the appropriate after-sales service.
What are the limitations and exclusions of the warranty BERING?
The 5-year warranty covers manufacturing or material defects found during normal use of the equipment. However, certain cases are excluded from the warranty:
Normal wear
- Natural wear of materials (abrasion, discoloration, fiber relaxation)
- Aging of colors or materials due to prolonged exposure to the sun, rain, or friction
Damage related to inappropriate use
- Accident, fall, or impact
- Improper use or non-compliant maintenance (machine washing, abrasive products...)
- Mechanical damage/Abrasion caused by other products (e.g.: helmet strap, backpack, reflective vest, boots, motorcycle...)
Modifications or repairs
- Any intervention caused by an unauthorized third party voids the warranty
Removable or consumable parts
- Removable protections worn in case of a fall
Products purchased second-hand or reconditioned
- Only products purchased new from an authorized dealer are covered by the warranty